At jom91, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a user of our platform.
Last updated: 1 January 2026 | Language: English | Applies to: https://jom91.cam
These cards summarise our core commitments. The full legal text below governs in all cases.
All data transmitted between your device and jom91's servers is protected by industry-standard 256-bit SSL encryption — the same technology used by major banks and financial institutions in Malaysia.
jom91 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used exclusively to operate your account and deliver our services.
You have the right to access, correct, and request deletion of your personal data at any time by contacting our support team. We will respond to all verified data requests within 30 calendar days.
We use cookies solely to improve your experience — for session management, preference saving, and analytics. We do not deploy third-party advertising trackers or fingerprinting technologies.
Payment details submitted through Touch'n Go eWallet, Maybank, CIMB, DuitNow, FPX, or cryptocurrency channels are processed via encrypted, PCI-compliant channels. jom91 does not store full card numbers on our servers.
In the unlikely event of a data breach that may affect your rights, jom91 will notify affected users within a reasonable timeframe and take immediate remedial action to contain and investigate the incident.
This Privacy Policy (hereinafter the "Policy") issued by jom91 (hereinafter "we", "us", "our", or "jom91"), the operator of the online casino and sports betting platform accessible at https://jom91.cam (the "Platform" or "Website").
jom91 is committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered members, prospective users, and visitors to the Website. This Policy describes in full how we collect, use, store, share, and protect personal data, and explains the rights available to data subjects under applicable data protection principles.
This Policy applies to all personal data processed in connection with your use of jom91's services, including account registration, deposits and withdrawals via Malaysian payment methods such as Touch 'n Go eWallet, Boost, DuitNow, FPX, Maybank, CIMB, and Public Bank, sports betting activity, customer support interactions, and marketing communications.
Acceptance: By creating an account, accessing the Website, or using any of jom91's services, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, you must discontinue use of the Platform immediately.
For the purposes of this Policy, the following terms carry the meanings assigned below:
jom91 collects personal data across several categories depending on how you interact with our Platform. The table below provides a structured overview:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, MyKad / passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, city of residence (e.g. Kuala Lumpur, Penang, Johor Bahru) | Account communication, support, security alerts |
| Financial Data | Payment method details (e.g. Touch 'n Go account name, Maybank account reference), transaction history, deposit and withdrawal amounts in MYR | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, browser type and version, operating system, device identifiers, session tokens | Platform security, fraud detection, technical optimisation |
| Usage Data | Games played, bet amounts, session durations, pages visited, feature interactions | Service personalisation, responsible gambling monitoring, product improvement |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer service delivery, quality assurance, dispute resolution |
| Marketing Preferences | Communication preferences, opt-in/opt-out status for promotions | Targeted and relevant promotional communications |
jom91 does not knowingly collect sensitive personal data beyond what is strictly necessary for identity verification and financial transaction processing. We do not collect biometric data, health information, or religious affiliation data.
We collect personal data through the following channels and mechanisms:
jom91 processes personal data only where we have an appropriate legal basis to do so. The principal legal bases on which we rely are as follows:
Contractual Necessity: Processing required to perform our contract with you — including operating your account, processing deposits and withdrawals, and delivering gaming services. Without this processing, we cannot provide jom91's services.
Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, KYC identity verification obligations, and responsible gambling regulations including age verification (21+).
Legitimate Interests: Processing carried out in pursuit of jom91's legitimate business interests, including fraud prevention, platform security, product improvement, and abuse prevention, provided such interests do not override your fundamental privacy rights.
Consent: Where you have provided explicit, informed consent — for example, to receive marketing communications or promotional notifications about jom91 bonuses and events. You may withdraw consent at any time by contacting our support team.
jom91 uses the personal data we collect for the following specific purposes:
jom91 treats your personal data with strict confidentiality. We do not sell your data to third parties. We may share your personal data only in the following circumstances:
We engage trusted third-party service providers who process data on our behalf under binding data processing agreements. These include payment processors (e.g., FPX gateway operators, DuitNow settlement partners), cloud hosting providers, KYC verification services, fraud detection platforms, and customer support software providers. All processors are contractually required to handle your data only in accordance with jom91's instructions and this Policy.
We may disclose personal data to relevant authorities, regulators, or law enforcement agencies where required by applicable law or where we are under a legal obligation to do so — for example, in connection with AML investigations, court orders, or regulatory audits.
In the event of a merger, acquisition, asset sale, or corporate restructuring involving jom91, personal data held by jom91 may form part of the transferred assets. We will notify affected users in advance of any such transfer and ensure that successor entities are bound by data protection obligations at least equivalent to those in this Policy.
We will never: Sell your personal data to advertisers, marketing agencies, or data brokers. Share your data with unrelated third parties for their own marketing purposes. Disclose your financial information to any party not directly involved in processing your transactions.
jom91 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or compliance obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function correctly, to remember user preferences, and to provide site owners with analytical information about how users interact with their platform.
We use the following categories of cookies on our Platform:
You may control cookie settings through your browser preferences. Most browsers allow you to block, delete, or receive alerts about cookies. Please note that disabling strictly necessary cookies will materially impair your ability to use the Platform, including account login and payment functionality. Refer to your browser's help documentation for specific instructions.
No Third-Party Advertising Cookies: jom91 does not deploy third-party advertising cookies, retargeting pixels, or cross-site tracking technologies on our Platform. Your browsing activity on jom91 is not shared with advertising networks.
jom91 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
While we maintain robust security measures, no online system can be guaranteed to be entirely free from security risk. You are encouraged to use strong, unique passwords for your jom91 account and to enable two-factor authentication where available.
As a data subject, you have the following rights with respect to your personal data held by jom91. To exercise any of these rights, please contact us at [email protected] with your verified Account email address and description of your request. We will respond within 30 calendar days of receipt of a verified request.
Right of Access: You may request a copy of the personal data jom91 holds about you, along with information about how that data is being processed.
Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
Right to Erasure: Subject to applicable legal retention obligations, you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent.
Right to Restrict Processing: You may request that jom91 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
Right to Data Portability: Where processing is based on your consent or on a contractual basis, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests where you believe your fundamental rights override those interests.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
Please note that certain rights are subject to limitations where their exercise would conflict with jom91's legal obligations — for example, AML record-keeping requirements may prevent immediate deletion of transaction records.
🔞 Strict21+ Policy: jom91's services are strictly available to individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age is verified as part of the account registration and KYC process.
Where jom91 identifies or has reasonable grounds to suspect that an Account has been registered by or on behalf of a person under the age of 21, we will immediately suspend the Account, commence an investigation, and where confirmed, permanently close the Account and forfeit any associated balance in accordance with our Terms & Conditions.
If you are a parent or guardian and believe your child has registered an account on jom91, please contact us immediately at [email protected] so that we may take prompt action.
The jom91 Platform may integrate third-party services — including payment gateways, game content providers, analytics tools, and customer support platforms — each of which may collect and process personal data under their own separate privacy policies. jom91 is not responsible for the privacy practices of third-party service providers beyond the scope of our contractual data processing agreements with them.
We encourage you to review the privacy policies of any third-party service providers whose services you access in connection with your use of jom91. All links to third-party services provided on this Platform are governed exclusively by those parties' own terms and policies.
In operating the jom91 Platform, your personal data may be transferred to and processed in jurisdictions outside of Malaysia, including countries where jom91's server infrastructure, payment processors, or technology partners are located.
Where personal data is transferred internationally, jom91 takes appropriate steps to ensure that adequate data protection standards are maintained, including through contractual safeguards such as data processing agreements and standard contractual clauses with all relevant processors and sub-processors operating outside the country of data origin.
jom91 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. Where changes are material, we will notify registered users by posting a prominent notice on the Website homepage or by sending an email to your registered email address at least 7 days before the revised Policy takes effect.
Your continued use of the Platform following the effective date of any revised Policy constitutes acceptance of the updated terms. We recommend that you review this page periodically. The date of the most recent update is displayed at the top of this Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data jom91 holds about you, please contact our Data Protection team through any of the following channels:
Email:
[email protected]
Live Chat: Available24/7 on the Website in English, Bahasa Melayu, and Mandarin.
Response Time: Privacy-related requests handled within 30 calendar days of receipt and verification of your identity.
When submitting a data-related request, please include your registered Account email address and specify clearly the nature of your request (e.g., access request, correction request, erasure request). We may need to verify your identity before processing the request.
This Privacy Policy was last revised on 1 January 2026. All previous versions of this Policy are superseded by this document.
Our support team is available around the clock in English, Bahasa Melayu, and Mandarin. We take every privacy request seriously and respond within 30 days. For players aged 21 and above only.